Aggregate online chat (Livechat), WhatsApp, Facebook Messenger, Instagram, Telegram, Line, Email, WeChat; provide cross-border sellers with a one-stop omni-channel customer communication solution, focusing on optimizing customer service experience and improving sales efficiency.
 

Key Features & Benefits:

• Omni-channel Chat:Centralize all your multi-channel messages in one place
• Automatization:Complete customer support in seconds, not hours
• Collaboration:Shared chat allows teams to collaborate efficiently with discipline and planning
• Customer Relationship Management:Efficiently and conveniently segment, track and analyze your customers in one place
• Data Analysis:Keeping track of key indicators and trends
• Real-Time Translations:Speak the client's language, even if it's not your native language