9PROXY Terms of Service

These Terms of Service ("Terms") govern your use of the 9Proxy website and services ("Service"). Please carefully read these Terms before accessing or using the Service. By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service.

9Proxy is a service provided by ConnectWise, a global provider of technology solutions and services. By accessing or using the 9Proxy website and services, you are also subject to the terms and conditions of ConnectWise, which are incorporated herein by reference.

By accessing or using the 9Proxy website and services, you acknowledge and agree to these Terms and any additional terms and conditions and policies referenced herein or made available via hyperlink. These Terms apply to all users of the website, including visitors, customers, and anyone who accesses our website or services ("User").

You must not be prohibited by law from using internet services, applications, and online platforms.

To provide you with our services, we may require personal information, including but not limited to your email address and payment details. Please refer to our Privacy Policy for further details on how we handle your personal information.

We reserve the right to update, modify, or replace any part of these Terms at any time without notice. Changes will be effective immediately upon posting on the Site. It is your responsibility to review these Terms periodically. Your continued use of our services following any changes constitutes your acceptance of the revised Terms.

9Proxy retains all copyrights and proprietary rights to all intellectual property associated with the Site and its services, including but not limited to text, graphics, logos, icons, images, videos, audio clips, data compilations, and software (collectively referred to as the "Content"). The Content is protected by international copyright laws. You may not copy, transmit, distribute, display, republish, post, or upload any Content from our Site without our prior written consent or unless explicitly permitted on the Site. Unauthorized use or alteration of Content constitutes a violation of our intellectual property rights.

Users are granted a limited, non-exclusive license to use the Site and its services for their intended purpose. Users may share and promote 9Proxy's website links on their social media platforms within reasonable limits. Users may not exploit any part of our services without prior written permission.

9Proxy respects the intellectual property rights of others and expects its users to do the same. Users are not permitted to infringe upon any person's, company's, or entity's copyrights. Posting, sending, or sharing copyrighted content on our platform is prohibited and constitutes a violation of intellectual property rights.

If you believe that your copyrighted material is being used on our Site without permission, you may contact us following the Digital Millennium Copyright Act (“DMCA”) procedure:

Please provide this information in English.

We shall not be liable for any failure to perform our obligations under these Terms if such failure is caused by unforeseen events beyond our reasonable control, including but not limited to internet outages, communication outages, fire, flood, strike, emergency situations, lockdowns, war, or acts of God. To the maximum extent permitted by law, 9Proxy excludes liability for any loss or damage of any kind arising in any way, including but not limited to:

9Proxy assumes no responsibility for failed, partial, or garbled computer transmissions, system malfunctions, failures in hardware or software, telephone, cable, network, electronic or Internet, or any acts or omissions of service providers. We disclaim responsibility for internet accessibility or availability, traffic congestion, unauthorized human acts, including errors or mistakes.

By accepting these terms, it is explicitly understood that 9Proxy provides its services independently, and users are not considered employees, agents, or representatives of our website, application, or company. Users do not have authority to enter into agreements or contracts on behalf of 9Proxy. Similarly, we have no control over users' personal schedules, and users are free to use 9Proxy services as they see fit. Therefore, all users acknowledge and confirm that our website and application solely act as service platforms, and users are responsible for their own use of proxy services.

Unless otherwise stated, our services are primarily offered through subscription plans. By using our services, you authorize us to store your card details and deduct the transaction amount from your credit or debit card using payment methods such as 2CheckOut, Google Pay, Apple Pay, and Cryptocurrencies (as specified on our website) or any other methods introduced in the future. Payments will be processed according to the pricing plan available on our website, and you can select your preferred plan as specified on our website or mobile application. Payment is required prior to the commencement of services.

Please note that we reserve the right to change, remove, or modify any payment methods at our sole discretion without prior notice. We do not accept any other payment methods apart from those specified on our website. Any updates regarding accepted payment methods will be communicated through notifications.

Please ensure that all communications are conducted in the English language

At 9Proxy, we provide intangible and irrevocable services. Once an order has been placed and the product dispatched, we do not issue refunds. We believe it's important for our customers to understand this policy when making a purchase on our website.

We understand that sometimes proxies may not function as expected. To address this, we have implemented a unique proxy replacement feature. For each proxy that does not work as intended, users have the option to report it within 60 seconds of use. Upon receiving your report, our team will promptly verify the issue. If the proxy is found to be non-functional within the specified time frame, we will provide you with another working proxy at no additional cost. This way, we ensure that you receive the reliable service you expect from us.

We want to clarify that all payments are final, and we do not offer refunds for services that are not a direct feature of the product. If you encounter any issues with our proxies or software, our team is ready to assist you. However, please note that the following scenarios are non-refundable:

Please feel free to reach out to our support team if you encounter any challenges with our services, and we will do our best to assist you. Additionally, remember that you have the option to report non-working proxies within 30 seconds to receive another working proxy through our proxy replacement feature.

By using credit and debit cards, 2checkout, and other payment methods, you hereby authorize 9Proxy to charge your transaction amount and save your credit or debit card details for future payments. By authorizing us, you grant us the following permissions:

By using our proxy services and platform, either directly or indirectly, you agree to use this service only for the purposes outlined in these terms of use and in accordance with applicable laws, regulations, and guidelines, whether expressly or impliedly provided.

If we detect any rule violations or suspicious behavior, we reserve the right to revoke access to your account without notice for any actual or suspected breach of these terms or any other relevant documentation, including instances of unauthorized account access or unauthorized disclosure of login information.

The information provided through our website and 9Proxy application is offered "as is" and should not be considered professional or legally binding advice. We do not guarantee or represent the accuracy of the information provided through the application. Our services may contain content related to various aspects of life, and users and members should consult relevant professionals before relying on any information available on or through our website and application.

Please note that we have provided information, suggestions, opinions, and recommendations for general informational purposes only. Reliance on the information provided through our services is done at the user's own risk.

We may not have the ability to review or monitor all the materials posted through the 9Proxy app and, therefore, cannot be held responsible for the content, use, or effects of such materials on users. By operating the app, 9Proxy does not endorse the materials posted through our application, nor do we guarantee the accuracy, usefulness, or non-harmful nature of such materials. Content posted via the 9Proxy app may include offensive, indecent, or objectionable material, as well as content with technical inaccuracies, typographical errors, and other mistakes. It may also contain material that violates the privacy or publicity rights, or infringes upon the intellectual property and other proprietary rights of third parties, or is subject to additional terms and conditions, either stated or implied. The owner and CEO of 9Proxy disclaim any responsibility for any harm resulting from the use of the app by visitors, or from the downloading or use of content posted therein.

In the course of using our website, application, and services, you may come across links to third-party websites or have the opportunity to interact with third-party websites. These third parties may charge fees for using certain content or services provided on or through their websites. Therefore, you should conduct any necessary investigations or assessments before engaging in any transactions with third parties to determine whether charges will apply. Where we provide details of fees or charges for such third-party content or services, such information is provided for convenience and informational purposes only. Any interactions with third-party websites and applications are at your own risk.

Any personal information you post on or submit in connection with the purchase of our services will be used in accordance with our Privacy Policy. Please refer to our Privacy Policy, which is compliant with user privacy laws in the USA, Europe, and other regions around the world.

In the event of any conflict between this agreement and applicable laws, this clause will be entirely reinterpreted in accordance with the law, while all other valid clauses will remain in effect.

Should any dispute arise between the two parties concerning the content of this agreement or its execution, the parties will make reasonable efforts to resolve it through amicable negotiations. In the event that negotiation proves unsuccessful, either party may initiate legal proceedings in the court located within the jurisdiction where the 9Proxy software is based.

If you wish to contact us, please use the email address provided below. Please be aware that it may take up to 48 business hours for us to respond.

Email: [email protected]