9PROXY Privacy Policy

This document governs and outlines the Privacy Policy of 9Proxy, the Android, iOS, Mac, and Windows-based online proxy service application through which we offer our services. At our application and website, we prioritize the privacy of all our users, customers, clients, and buyers. This privacy statement is crafted to elucidate our website’s data protection and data collection practices by articulating how we safeguard users’ data and the measures we've taken to adhere to various local and global privacy laws. This policy is intended for all users, clients, buyers, and customers (herein collectively referred to as “users”) to comprehend how our website and application (“we,” “our,” “9Proxy”) utilize, collect, share, and protect users’ information and data. We urge our users to review this privacy policy statement before using our proxy application and services. By using our application and services, users will be deemed to have accepted our privacy statement after we've published this Privacy Policy on and/or through our application and website.

Our website and application collect information that is essential for delivering our proxy services. Personal information may encompass, but is not limited to, the user's email address. The information gathered in this process is used for providing services to the user and for communication via email and/or newsletters. Some information on our application/platform is automatically collected through various tools and plugins.

We collect information from all our users when they create an account on the 9Proxy website and/or application to use any of our provided services. The information provided to us includes, but is not limited to:

Users can subscribe through our website or through the relevant application store from which they downloaded the app. Payment information will be automatically processed by the application stores and the payment gateways they have implemented. These application stores will also treat and safeguard user data with their security measures. For information on data protection policies, users are encouraged to view and read the privacy policies of Apple, Microsoft, and Google.

We also collect information commonly gathered by websites and mobile applications to provide regular services. This type of information includes (but is not limited to) application usage by users, referring nodes, device OS and type, language preferences, and the date and time of users’ browsing history. We may release such information in aggregate form to improve our services. Please note that in aggregate form, individual users cannot be identified. Our services may also collect personally identifiable information, such as IP addresses and other information collected through cookies.

Our website uses, collects, and stores cookies on users’ devices. This cookie policy is written in accordance with privacy and user rights policies, informing users that their data may be collected and that they can contact us to have their data removed. A cookie is a log file that collects certain information and is stored on the user's or visitor’s device or personal computer. This information will be provided back to the device if such a user or visitor returns. The most common types of cookies are session cookies and permanent cookies. Session cookies are temporary cookies that are deleted once the user exits the browser, while permanent cookies remain in the user’s or visitor’s browser until deleted by the user or until they expire on their own. Primarily, we use cookies to:

A functional cookie is a type of permanent cookie that is necessary for some services.

We rely on third-party platforms to provide our services. Please note that these services may change, and we may use other alternatives if we find new, better, and improved third-party platforms. There might also be third-party tracking and analytical service links on our application, which may include services like Google Analytics to help us track users’ session activity, bounce rate, time of stay, and general traffic analytics. Most of these links will be present to assist us in providing our services. Please note that any links on or through our application are there either for marketing purposes or as a requirement for the functionality of our application. These links may or may not be associated or affiliated with us in any way.

We are dedicated to safeguarding the personal data of consumers and users to the best of our capabilities. Data security is of utmost importance, and therefore, in compliance with global data privacy laws, we have implemented measures to ensure the protection of all data belonging to the consumers and users of our application. We have taken steps to ensure that all transactions on and through our application occur through well-protected payment platforms. Our application neither collects any payment-related information nor do we have control over it.

We May Share Users’ Information in the Following Instances:

In compliance with the GDPR, this statement is provided for all users of our application who use any or all of our services. All users have the right to access their personal information and understand how their data is stored on our application. Users can also request the removal or transfer of their data from our application.

Users have the following rights:

If any user makes a request, we will respond within one month. If anyone would like to exercise any of these rights, please contact us at this email: [email protected].

All information users provide to us is stored securely and treated with care and respect. The data that we collect from users may be transferred to and stored at a destination outside the European Economic Area ("EEA"). It may also be processed by persons operating outside the EEA. If we do send users’ data outside the EEA, we will take reasonable steps to ensure that the recipient implements appropriate measures to protect users’ information.

The California Consumer Privacy Act (CCPA) is a regulation enacted for the residents of the USA, specifically for the residents of the state of California. This law provides additional protections and rights for the protection of personal information for California residents. Our website does not sell personal information for monetary consideration; however, we do work with and share personal information with certain partners and third parties unless otherwise stated in this Privacy Policy. Under CCPA, users have certain rights that apply to the collection, storage, and sharing of their personal information. Users can contact us to exercise their rights under CCPA by emailing us at the address below.

Under CCPA, users have the following rights:

COPPA stands for The Children’s Online Privacy Protection Act, enacted in 1998 to protect the information of children, specifically those under 13 years of age. The primary focus of the COPPA act is to put parents in control of the information to which their children have access. Our website and app do not knowingly collect information from children under 13 years of age. We do not knowingly collect, store, maintain, or use personally identifiable information from children under age 13. If you are under 13, you should never provide us with any personal information, nor should you use our website and our services.

We support the Children's Online Privacy Protection Act (“COPPA”) and other frameworks like the General Data Protection Regulation (“GDPR”). Our goal is to minimize the information gathered from and disseminated about children while permitting their active participation in the trustworthy information, education, and independent voice for which we are known.

In order for your child to use the 9Proxy website and services, they will require your permission. We will also need the parent’s email for consent.

If you are a parent, and we need your consent for certain processing of your kids’ personal information, if you:

We will delete your child’s profile and any parental contact information we may hold upon request.

Note: We will need the same email account and confirmation from that email that was used to create your child's account on our website and application to ensure security.

Unless otherwise stated, information is collected for internal purposes only, including:

All users have the right to opt-out of our email list by removing themselves from it. Users can either email us at [email protected] to stop receiving our emails or follow the “unsubscribe link” provided at the end of every email.

Any amendments or modifications to this Privacy Policy will be made based on the requirements and necessities of our application. All updated information will be publicly displayed on this page.

For any questions, remarks, queries, and feedback regarding any of the above-mentioned terms of our Privacy Policy, please contact us at [email protected].